Connie's Art Jewelry will pay standard shipping for your items and will send off your item generally within 3 days of your order, but in certain circumstances, within 7 days. The carrier will be USPS, Fed Ex, or UPS. Your order will normally arrive with 10 to 14 business days from the date you place the order.
Connie's Art Jewelry wants you to be completely satisfied with your purchase. If you are not totally satisfied, send it back within 30 days from the date of purchase for an exchange or a refund for the price of the item.
Please note: Jewelry that has been sized cannot be returned. Returned items should be sent back in the original condition. Damaged items will not be accepted, unless you received them that way. Prior notification is required before damaged items will be accepted.
To return an item, please fill out the "Contact Us" section of the "To Pay by Check or Credit Card" page for instructions. For your protection, merchandise must be returned prepaid and insured via UPS, FedEx, or U.S. mail. Connie's Art Jewelry will pay for standard shipping of your item to you, but return shipping will be the customers responsibility.